ibaji's Commitment to Responsible Gaming
ibaji believes entertainment should never become a burden. Our responsible gaming tools and guidelines keep you in control at all times.
ibaji is for players aged 21 and above only. Accounts for minors are not permitted. Play responsibly — gambling is for entertainment, not a source of income.
What Is Responsible Gaming and Why Is It Important?
Online betting and casino gaming can be a popular form of entertainment — but it is only enjoyable when you are fully in control. At ibaji, we believe every player's mental, financial and family wellbeing is the highest priority. Responsible gaming means playing within a set budget, enjoying the entertainment without expecting to win, and having the freedom to stop at any time.
As a platform trusted by millions of players in Bangladesh, ibaji takes this responsibility very seriously. Our platform has multiple protective tools to help you set limits, take breaks, and opt for full self-exclusion when needed. Our 24/7 live chat support team in Bengali is always here for you.
When Does Gambling Become a Problem?
Most players gamble responsibly and do not run into problems. However, in some cases gambling habits can spiral out of control. If you find that thoughts of gambling won't leave your mind, that you keep coming back to chase your losses, or that you are hiding your gambling from family and friends — these are signs that you may need help. Responsible gaming means recognising these signs and taking action in time.
Remember: Gambling is a form of entertainment, not a source of income. Never gamble with borrowed money or funds you need for essential expenses. Before every session, set yourself a clear budget and time limit.
Our Core Principles of Responsible Gaming
Age Verification and Protection
ibaji strictly enforces the 21+ age requirement. Age verification is mandatory at registration. Minors have no access to the platform and we regularly verify accounts.
Setting Deposit Limits
You can set daily, weekly or monthly deposit limits. Once a limit is set it takes effect immediately. A waiting period applies before any limit can be increased.
Session Time-Out
Give yourself a defined break. Set a time-out from 24 hours up to 30 days. During this period your account will be temporarily inactive.
Self-Exclusion
If you feel gambling is getting out of control, use the self-exclusion option. You can close your account for 6 months or permanently. This step is immediate and difficult to reverse.
Gaming History Review
View your complete gaming history, win and loss records, and spending details at any time. Transparency is our core principle — you will always know how much you have played.
24/7 Support
Contact our Bengali live chat support for any questions or concerns about responsible gaming. Our trained team is always by your side.
Ask Yourself — Signs to Recognise a Problem
The questions below will help you reflect on your gaming habits. If you answer yes to most of them, please speak with our support team.
If you answered yes to three or more of the questions above, please contact our live chat right now or email us at [email protected]. Seeking help is not a sign of weakness — it takes courage.
Protective Tools — Detailed Guide
Deposit Limit
Set a maximum daily, weekly or monthly deposit amount from your account settings. Reducing a limit takes effect immediately; increasing a limit is subject to a 72-hour waiting period.
Temporary Time-Out
Suspend your account temporarily for 1 day, 7 days, 14 days or 30 days. During this time you will not be able to log in and no marketing messages will be sent to you.
Self-Exclusion
Apply to close your account for 6 months, 1 year or permanently. Once self-exclusion takes effect, all promotional communications are stopped. Strict verification is required to reverse it.
Reality Check
After you have been playing for a set period of time, your account will automatically display a notification — including a summary of how long you have been playing and how much you have spent.
Need help using these tools?
Our support team is available 24/7 in Bengali. Contact us via live chat or email at [email protected] — we will guide you step by step to set any limit, time-out or exclusion.
Practical Responsible Gaming Tips
- Set a fixed budget before you start playing and do not go beyond that limit — no matter how exciting the situation gets.
- Set a time limit for each gaming session. Use an alarm or reminder.
- Avoid playing when you are stressed, depressed or angry. Decisions made under emotional pressure often lead to losses.
- Never gamble while under the influence of drugs or alcohol — impaired judgement increases the risk of harm.
- Do not place larger bets trying to chase losses — "chasing losses" is a dangerous habit.
- Never think of betting as a source of income. The house edge is always present in the long run.
- Spend time with family and friends and look for healthy entertainment beyond gambling.
- Review your gaming history every week and stay aware of how much you are spending.
- Never gamble with borrowed money or your savings. Only play with money you can afford to lose.
- Do not leave your device unattended where children can reach it — make sure minors cannot access your account.
Protecting Minors
ibaji strictly follows its 21+ age policy. Age verification is a mandatory step when registering on our platform. If there is any suspicion that an account is being used by a minor, we suspend it immediately and conduct an investigation.
If you are a parent or guardian, use parental control software on your device to prevent children and teenagers from accessing online betting sites. Also use password locks on your browser and device, and never leave the ibaji app or website open and unattended.
Age Verification
Providing your date of birth accurately at registration is mandatory. Providing false information may result in account termination and forfeiture of funds.
Password Protection
Do not share your ibaji account password with anyone. Avoid giving access to family members or friends.
Guardian Advisory
If your child is spending excessive time on online gaming, have an open conversation with them and seek professional advice if needed.
Need Help? We Are Always Here.
Contact our 24/7 Bengali live chat for any questions about responsible gaming, setting deposit limits or self-exclusion. We will help you without any judgement.
24/7 Live Chat Support
Play Responsibly on ibaji
Enjoy entertainment in a safe environment. Cricket betting, slots or live casino — enjoy any game while following our responsible gaming guidelines.